Enrico C. Mina, DBA

Vice-President and Consulting Director of Kaizen Management Systems, Inc. He got his Doctor of Business Administration and AB Economics and BSBA (Summa cum Laude) degree from De La Salle University. Dr. Mina has an extensive experience in productivity improvement and cost management having occupied various managerial and consulting positions in the private sector. He consults on Kaizen (TQM), Lean/Just-in-Time, 5-S, Problem Solving Process, Cycle Time Improvement, Technical Writing and Team Building. Rico is Lead Assessor for PQA and a registered coordinator for COPC-2000, a quality management system standard for call centers.