Problem Solving Process & Tools (PPT)

Problem Solving Process & Tools (PPT)

October 26-29, 2021 (8:30 AM-12:00 NN Daily)

This workshop imparts simple and easy yet effective tools and techniques in problem solving. Years of experience and observation of Kaizen consultants have proven that these tools and techniques can easily be learned by just about anyone, technical or non-technical.

The teaching methodology was designed for easy understanding and application. The participants will have the opportunity to apply the learning on actual problems they are facing back where they work. In the end they will be equipped with a logical sequence of problem-solving process from beginning to end known as the Kaizen Story.

Objectives:

At the end of this workshop, a successful participant will be able to: (1) discuss the concept of process waste; (2) define and isolate a problem; (3) draw a flowchart showing the problem-creating process; (4) use a cause and effect diagram to identify the most probable causes; (5) validate the most probable causes using checksheets, histograms, Pareto analysis, and scatter diagrams; and (6) formulate solutions and develop implementation and evaluation plans.

Agenda:

  • Brainstorming
  • Problem Definition and Dimensions
  • The Concept of Process Waste
  • Process Mapping
  • Cause and Effect Diagram
  • Checksheets and Data Gathering
  • Histograms & Data Presentation
  • The Pareto Principle and Diagram
  • The Why-Why Diagram & Root Causes
  • The Scatter Diagram
  • Solution Generation & How-How Diagram
  • Action Planning
  • A3 Reports

Who should attend: Managers, engineers, supervisors, planners, trainors or staff especially those who are involved in identifying and solving high-priority work problems on production/operation, services, engineering, maintenance, marketing & sales and other functions. It will be ideal for companies who are into programs like Kaizen, Quality Circles, Six Sigma, and ISO-9000/TS16949 initiatives.

Language to be used: English

WEBINAR FEE: P11,984/ US$240 (Inclusive of VAT) (digital pdf copy of the course manuals/workshop & certificate).

Time Frame: 8:30 am – 12: nn daily (Ph & Sg Time) 2 days equivalent (4 webinar sessions of up to 4 hours each)

Methodology: Lecture, discussion, workshop/exercises, Q & A, and quizzes.

Online Requirements:

  • Laptop, Smartphone or Tablet with Internet capability
  • Zoom Apps
  • Clean Internet access

RESOURCE SPEAKER: Jose S. Villegas : President of Kaizen Management Systems, Inc. is one of the founders of the Maintenance Association of the Philippines and became its president in 1992-93. Holds a Master of Engineering (IE) and BS Chemical Engineering degrees from Mapua UNiversity. He is an AOTS scholar on Production Management in Japan and trained in Energy Management in Korea and Japan and Maintenance Management in India. Mr. Villegas served in several companies in various technical and managerial capacities. Curious with a predisposition to problem solving, Joe is a course designer and in charged of R&D of KMSI. He facilitates and consults on Value Engineering, Product Design and Development, Six Sigma, Lean/Just-in-Time System, Kaizen, Cycle Time Improvement, SPC and TPM. He is currently pursuing his doctoral degree in Environmental Engineering at Mapua University.