Workplace conflicts can destroy the image of an organization and slow down its momentum at an alarming pace. This is a threat to any organization which depends greatly on employee performance. It must be stopped or it will stop the organization’s progress.
This seminar will focus on how to identify the existence of workplace conflicts and how to manage and eventually resolve these conflicts in the organization.
Participants of this seminar will learn the nature of conflicts and the prescribed techniques to avoid or professionally address situations that may lead to conflicts.
Objectives: Managing Workplace Conflicts is designed to:
- Classify the types and sources of conflicts.
- Explore the destructive and constructive nature of conflict in the workplace
- Identify five approaches for dealing with any conflict situation
- Determine how to transform conflicts for constructive outcomes
Agenda:
- General Types of Conflicts
- Causes of Conflicts
- The Tell-Tale Signs of Conflict
- Resolving Conflicts
- Basic Conditions of Conflict Resolution
- Key Managerial Actions to Minimize conflicts
- Knowing the Enemy
- Two Sides of Conflict
- Why People Deal With Conflict
- Understanding Contention
- Approaches in Avoiding Conflicts
- Managing Conflict With Another “The Core Process
Who should attend: Executives; Managers and Officers in Human Resource, Personnel, Operations, Training and Engineering
Seminar Fee: P5,040 (Inclusive of VAT) (inclusive of digital pdf copy of the course manuals/workshop & certificate)
Note: Reservations are confirmed only when the seminar fees have been paid.
Number of days: 1
Facilitator: Elisier M. Fantillo
Seminar Dates:
TBA – Recommended for face-to-face in-house/exclusive run
(8:30 AM – 12:00 NN daily -Ph,Tw,Sg Time)
“Note: This seminar is also offered in-house or in-plant. Should you be interested contact us at 0977-3731180 | 0927-9233557 | 0969-1020586 or email us at kaizen.system@yahoo.com; jsv@kaizenmgtsys.com”.
