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The Project Management is a 2-day basic course based on the manufacturing methodology and formats. It is intended to provide participants with the knowledge and skills to execute a project […]

The game of competition is quality, cost and delivery.  With everything being equal, cost will become the differentiating factor in customers’ buying decisions.  One of the areas where cost management […]

Zero-Defect Operations by Mistake-Proofing the Process This workshop will examine the nature and types of human errors involving human-machine interfaces and provide the approaches to eliminate or avoid them through […]

First impressions count and never has it been more important than today’s service-centric workplace. How we present ourselves to the customers (both internal and external) at the touch points affects […]

Muda or process wastes are activities and outputs in the process that add unnecessary cost, delay delivery and at times worsen quality. Muda exists everywhere (shopfloor, field and office), even in companies that […]